All-in-one CRM
Agile CRM
Agile CRM Review (2026): Pricing, Pros & Cons
Budget all-in-one CRM for small teams that want sales, marketing, and service in one place.
The short answer
Agile CRM is an all-in-one sales, marketing, and service CRM built for small businesses on a tight budget. Its free plan supports up to 10 users with 1,000 contacts, and paid plans start at $8.99/user/month. The interface feels dated and development has slowed, making it best for cost-conscious teams that can live without a modern UX.
What is Agile CRM?
Agile CRM is a cloud-based all-in-one platform that bundles sales pipeline management, email marketing automation, and helpdesk ticketing into a single subscription aimed at small and micro businesses. It is one of the most affordable all-in-one CRMs on the market, undercutting rivals like HubSpot on price while covering the same three pillars.
How much does Agile CRM cost?
Free plan supports up to 10 users and 1,000 contacts. Starter is ~$9.99/user/mo (annual) or ~$8.99 (biennial); Regular ~$39.99 (annual); Enterprise ~$64.99 (annual).
| Detail | Agile CRM |
|---|---|
| Starting price | from $0 (free), paid from ~$9/user/mo |
| Free plan | Yes |
| Category | All-in-one CRM |
| Best for | Small businesses and startups wanting an affordable all-in-one CRM with a real free tier. |
| Our rating | 4.0 / 5 |
Prices are indicative 2026 list prices and change frequently; confirm with Agile CRM directly.
What are the key features of Agile CRM?
The standout: Free tier for up to 10 users combining CRM, email marketing automation, and helpdesk in one.
- Free plan for up to 10 users and 1,000 contacts
- Built-in email marketing and campaign automation
- Visual drag-and-drop deal pipeline
- Integrated helpdesk ticketing and live chat
- Landing page and web form builder
What are the pros and cons of Agile CRM?
| Pros | Cons |
|---|---|
| ✔ Generous free tier covering up to 10 users | ✘ Interface feels dated; product development has slowed |
| ✔ Bundles CRM, marketing, and helpdesk in one low price | ✘ Integrations locked behind higher-tier plans |
| ✔ Very affordable paid plans starting under $10/user/mo | ✘ Cannot purchase individual modules — all-or-nothing bundle |
Who is Agile CRM best for?
Agile CRM is best for small businesses and startups wanting an affordable all-in-one CRM with a real free tier. Founded in 2013 and headquartered in Dallas, USA, it has earned a 4.0-out-of-5 rating in our assessment.
What are the best Agile CRM alternatives?
If Agile CRM is not the right fit, these are the closest alternatives to compare:
- HubSpot — An easy, all-in-one CRM that grows from free into marketing and service.
- EngageBay — An affordable all-in-one CRM, marketing, sales, and support suite.
- Freshsales — An AI-assisted, easy CRM with strong built-in phone and email.