Microsoft Dynamics 365 Sales ★ 4.2/5 
Oracle Sales ★ 4.0/5 Microsoft Dynamics 365 Sales vs Oracle Sales: Which CRM is right for you?
A 2026 head-to-head on pricing, features, and which team each is built for.
The short answer
Microsoft Dynamics 365 Sales is enterprise crm built for enterprises standardized on Microsoft 365, Teams, and Azure, starting from ~$65/user/mo. Oracle Sales is enterprise crm for large companies using Oracle Fusion ERP, service, or industry cloud products, starting contact sales. Choose Microsoft Dynamics 365 Sales for enterprise crm needs; choose Oracle Sales if enterprise crm is a better match for your team.
Microsoft Dynamics 365 Sales vs Oracle Sales: at a glance
| Detail | Microsoft Dynamics 365 Sales | Oracle Sales |
|---|---|---|
| Category | Enterprise CRM | Enterprise CRM |
| Starting price | from ~$65/user/mo | contact sales |
| Free plan | No | No |
| Best for | Enterprises standardized on Microsoft 365, Teams, and Azure. | large companies using Oracle Fusion ERP, service, or industry cloud products. |
| Our rating | ★ 4.2 / 5 | ★ 4.0 / 5 |
| Standout feature | Native integration across the Microsoft 365 and Power Platform stack. | Tight integration with Oracle Fusion Cloud data and workflows. |
| Founded | 2016 | 1977 |
| Headquarters | Redmond, USA | Austin, USA |
Prices are indicative 2026 list prices; always confirm with the vendor directly.
What is Microsoft Dynamics 365 Sales?
Dynamics 365 Sales is Microsoft’s enterprise CRM. It manages the full sales cycle with deep ties to Outlook, Teams, Excel, and Power Platform, and uses Copilot AI for summaries and guidance across the Microsoft ecosystem.
Best for: Enterprises standardized on Microsoft 365, Teams, and Azure.
What is Oracle Sales?
Oracle Sales is the sales automation component of Oracle Customer Experience and Fusion Cloud. It helps enterprise teams manage accounts, opportunities, territories, forecasts, subscriptions, and customer intelligence alongside Oracle ERP and service products.
Best for: large companies using Oracle Fusion ERP, service, or industry cloud products.
Key features compared
| Microsoft Dynamics 365 Sales | Oracle Sales |
|---|---|
| Deep Outlook, Teams, and Excel integration | Account and opportunity management |
| Power Platform automation and custom apps | Forecasting and territory planning |
| Copilot AI across the sales workflow | AI sales recommendations |
| Advanced analytics and forecasting | Oracle Fusion integration |
| Enterprise-grade security and compliance | — |
Pros and cons: Microsoft Dynamics 365 Sales
| Pros | Cons |
|---|---|
| ✔ Unmatched fit for Microsoft-centric enterprises | ✘ Complex to implement and administer |
| ✔ Powerful customization via Power Platform | ✘ Costs rise with add-ons and Power Platform |
| ✔ Strong analytics and AI with Copilot | ✘ Heavier than small teams need |
Pros and cons: Oracle Sales
| Pros | Cons |
|---|---|
| ✔ Strong Oracle ecosystem fit | ✘ Quote-based pricing |
| ✔ Broad enterprise capabilities | ✘ Longer deployment |
| ✔ Unified operational data | ✘ Specialist administration required |
Which should you choose?
Choose Microsoft Dynamics 365 Sales if you are enterprises standardized on Microsoft 365, Teams, and Azure.
Choose Oracle Sales if you are large companies using Oracle Fusion ERP, service, or industry cloud products.
Frequently asked questions
What is the difference between Microsoft Dynamics 365 Sales and Oracle Sales?
Microsoft Dynamics 365 Sales is enterprise crm best for enterprises standardized on Microsoft 365, Teams, and Azure. Its standout is native integration across the Microsoft 365 and Power Platform stack.. Oracle Sales is enterprise crm best for large companies using Oracle Fusion ERP, service, or industry cloud products. Its standout is tight integration with Oracle Fusion Cloud data and workflows..
Is Microsoft Dynamics 365 Sales better than Oracle Sales?
Neither is universally better — it depends on your use case. Microsoft Dynamics 365 Sales is the stronger choice for enterprises standardized on Microsoft 365, Teams, and Azure. Oracle Sales is a better fit for large companies using Oracle Fusion ERP, service, or industry cloud products.
Which is cheaper, Microsoft Dynamics 365 Sales or Oracle Sales?
Microsoft Dynamics 365 Sales starts from ~$65/user/mo. Oracle Sales starts contact sales.
Does Microsoft Dynamics 365 Sales or Oracle Sales have a free plan?
Microsoft Dynamics 365 Sales does not offer a permanent free plan. Oracle Sales does not offer a permanent free plan.