Microsoft Dynamics 365 Sales ★ 4.2/5 
Copper ★ 4.2/5 Microsoft Dynamics 365 Sales vs Copper: Which CRM is right for you?
A 2026 head-to-head on pricing, features, and which team each is built for.
The short answer
Microsoft Dynamics 365 Sales is enterprise crm built for enterprises standardized on Microsoft 365, Teams, and Azure, starting from ~$65/user/mo. Copper is google workspace crm for small and mid-size relationship-led teams standardized on Google Workspace, starting from ~$23/user/mo annually. Choose Microsoft Dynamics 365 Sales for enterprise crm needs; choose Copper if google workspace crm is a better match for your team.
Microsoft Dynamics 365 Sales vs Copper: at a glance
| Detail | Microsoft Dynamics 365 Sales | Copper |
|---|---|---|
| Category | Enterprise CRM | Google Workspace CRM |
| Starting price | from ~$65/user/mo | from ~$23/user/mo annually |
| Free plan | No | No |
| Best for | Enterprises standardized on Microsoft 365, Teams, and Azure. | small and mid-size relationship-led teams standardized on Google Workspace. |
| Our rating | ★ 4.2 / 5 | ★ 4.2 / 5 |
| Standout feature | Native integration across the Microsoft 365 and Power Platform stack. | Deep Gmail and Google Workspace integration. |
| Founded | 2016 | 2013 |
| Headquarters | Redmond, USA | San Francisco, USA |
Prices are indicative 2026 list prices; always confirm with the vendor directly.
What is Microsoft Dynamics 365 Sales?
Dynamics 365 Sales is Microsoft’s enterprise CRM. It manages the full sales cycle with deep ties to Outlook, Teams, Excel, and Power Platform, and uses Copilot AI for summaries and guidance across the Microsoft ecosystem.
Best for: Enterprises standardized on Microsoft 365, Teams, and Azure.
What is Copper?
Copper is a sales and relationship CRM built to operate alongside Google Workspace. Users can manage contacts, opportunities, tasks, email history, and pipelines from familiar Google interfaces.
Best for: small and mid-size relationship-led teams standardized on Google Workspace.
Key features compared
| Microsoft Dynamics 365 Sales | Copper |
|---|---|
| Deep Outlook, Teams, and Excel integration | Gmail CRM sidebar |
| Power Platform automation and custom apps | Google Calendar and Drive integration |
| Copilot AI across the sales workflow | Multiple pipelines |
| Advanced analytics and forecasting | Workflow automation |
| Enterprise-grade security and compliance | — |
Pros and cons: Microsoft Dynamics 365 Sales
| Pros | Cons |
|---|---|
| ✔ Unmatched fit for Microsoft-centric enterprises | ✘ Complex to implement and administer |
| ✔ Powerful customization via Power Platform | ✘ Costs rise with add-ons and Power Platform |
| ✔ Strong analytics and AI with Copilot | ✘ Heavier than small teams need |
Pros and cons: Copper
| Pros | Cons |
|---|---|
| ✔ Fits naturally into Google Workspace | ✘ Weak fit outside Google Workspace |
| ✔ Low-friction contact history | ✘ Advanced features cost more |
| ✔ Clean relationship model | ✘ Limited enterprise breadth |
Which should you choose?
Choose Microsoft Dynamics 365 Sales if you are enterprises standardized on Microsoft 365, Teams, and Azure.
Choose Copper if you are small and mid-size relationship-led teams standardized on Google Workspace.
Frequently asked questions
What is the difference between Microsoft Dynamics 365 Sales and Copper?
Microsoft Dynamics 365 Sales is enterprise crm best for enterprises standardized on Microsoft 365, Teams, and Azure. Its standout is native integration across the Microsoft 365 and Power Platform stack.. Copper is google workspace crm best for small and mid-size relationship-led teams standardized on Google Workspace. Its standout is deep Gmail and Google Workspace integration..
Is Microsoft Dynamics 365 Sales better than Copper?
Neither is universally better — it depends on your use case. Microsoft Dynamics 365 Sales is the stronger choice for enterprises standardized on Microsoft 365, Teams, and Azure. Copper is a better fit for small and mid-size relationship-led teams standardized on Google Workspace.
Which is cheaper, Microsoft Dynamics 365 Sales or Copper?
Microsoft Dynamics 365 Sales starts from ~$65/user/mo. Copper starts from ~$23/user/mo annually.
Does Microsoft Dynamics 365 Sales or Copper have a free plan?
Microsoft Dynamics 365 Sales does not offer a permanent free plan. Copper does not offer a permanent free plan.